URGENT Announcement: Price Increases

Hey Guys,

Today we had to make some very difficult decisions regarding a temporary price increase inside the app that will be taking effect immediately.

We have been notified through our logistics department that air freight for standard carriers including but not limited to China Post, EUB, 4PX, SF Express and other routes will be more than doubling their rates effective April 27^th, 2020.

For those of you who have been selling with Pillow Profits during our four years of operation, you know that we have NEVER raised the prices on our products in our company’s history – so please know we did everything in our power to not have to raise pricing.

Throughout the years of operating Pillow Profits, any increases in shipping and production costs have been absorbed on our end and we have worked hard with our production and logistics partners to keep our pricing low so that you can push your business to maximum profits.

We know how important every dollar is to your business and we will be sharing in the pain of these price increases along with you as we are absorbing as much of the cost as possible without going into the negative.

Please note that these price increases are temporary due to the extraordinary demand on air freight at the current moment as the world struggles to cope with the outbreak of Covid-19 and know that we will return the prices back to normal as soon as we can. Currently our logistics teams are hopeful that we can lower the prices back down in 30 to 60 days from this unexpected rate increase.

The following products will have their priced increased effective immediately and we will update you with throughout this week with any other price increases as our logistics partners update their pricing.

*Please note where labeled that the increase in price may force your product to an express courier by default so your customer will receive the item within 10-15 business days.

There are three main reasons causing the sudden increase in air freight costs in China:

1) The Chinese government has prioritized the delivery of medical personal protective equipment using China Post infrastructure to countries in need. Medical equipment for front-liners is deemed more important in this time of crisis over typical ecommerce goods. This has put a significant strain on non-medical goods trying to find a way to leave China and get to their destination countries.

2) With more than two billion people worldwide spending a significant amount of time at home in lock down, eCommerce sales have more than quadrupled since the beginning of the Covid-19 crisis.

3) Air freight companies such as China Post use the extra cargo capacity inside of commercial airliners carrying people to ship a large percentage of their packages.  With international commercial aviation restrictions being put into place to reduce the spread of Covid-19 there has been a massive shortage of cargo space to ship eCommerce goods.

The good news is these measures are temporary and we do anticipate a return to normalcy within the next 60 days as more countries open their economies and travel is restricted less.

Rest assured that Pillow Profits is looking to the future and we are working hard right now to develop new products that will lead the print on demand industry after the pandemic has subsided. Together we will get through this tumultuous time and we will come out stronger on the other side. Thank you for your trust and we look forward to a brighter future helping you build your print on demand business!