PRICING AND SHIPPING UPDATE 7.2.2020

Hey Guys,

Starting July 3rd, we are rolling our pricing and shipping methods back to EMS shipping. Now you will be able to select which shipping method you want to use and the app will not force your items to automatically upgrade to express.

If you do want to use express shipping you will need to either upgrade your orders manually using the “upgrade to express” button on orders, or build your products using the express line builder inside the app.

If you built your product with the standard product builder, your orders will now be shipped with standard EMS shipping.

The good news is that EMS is now out performing air freight and we are seeing consistent 10-25 day delivery times. Some west coast orders may take 20-30 days with EMS but we expect this to improve by the middle of July. East Coast and Midwest orders are seeing very good delivery with EMS ranging from 9-21 days.

If you want the fastest delivery times, we encourage you to use express shipping which is taking on average 6-10 days. You can use the express shipping method by either manually upgrading your orders by pressing the “upgrade to express” button on your orders, or build your products using the express line product builder.

All price changes will go into effect automatically beginning July 3rd, there is nothing you need to do in your store to get the new pricing.

Below is a list of all the products, their pricing and the shipping methods we use for each category of pricing.

We look forward to having improved delivery times during the month of July and getting back to normal quick delivery times in the foreseeable future.

Thank you for your patience,

The Pillow Profits Team